Family FAQs

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1. How do you screen your Nannies/Caregivers?

All our candidates are required to fill out our extensive application form. After reviewing their application , we setup an initial telephone conversation to ascertain their overall experience in the position they have applied for; legal status, languages skills, and verify facts. If it meets our standards, we invite them for an in-person interview to discuss and review all documents sent us. We verify references or work history, by personally reaching out to past employers, personal references, running background checks and utilizing other methods of screening candidates thoroughly.

2. Are your Nannies/ Caregivers CPR certified?

Yes. All our nannies are required to be CPR certified and First Aid certified prior to beginning any employment.

3. How much will I need to pay a Nanny/Caregiver?

The salary of each nanny is dependent on her experience and education. The average salary of a live-out nanny in Chicago ,Illinois is $14-$20 an hour (net).

4. How long will it take to find a Nanny/ Caregiver for our family?

It’s our goal to find you the right nanny as soon as they are needed. On average, the search for a nanny takes 1 week or 2 weeks depending on the details of your position and your flexibility and availability to interview candidates as soon as possible. We are also able to find Candidates with short notice.

5. Is the agency fee refundable , and what are the guarantees?

The Agency provides a six month guarantee period (the “Guarantee Period”) beginning on the Start Date of Nanny’s/ Caregiver employment with Family. If the Nanny resigns or is terminated for any reason in the first thirty(30) days of the Guarantee Period, the Agency shall at the Family’s option (i) replace the Nanny or (ii) refund the Family 50% of the total fee. The Family must deliver written notification to the Agency of the termination and Family’s choice of (i) or (ii). If the Nanny/ Caregiver is terminated after 30 days, the agency shall make a one time replacement of Nanny/ Caregiver.

6. When is the Agency’s fee due?

Agency fees are due before the candidate begins the position.

7. What are the typical benefits Nannies / Caregivers receive?

The benefits each nanny receives are unique to her needs and the family she will be working with. Typical benefits provided to a nanny employed full time include: two weeks paid vacation, sick days, 6 Federal holidays ( Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day, New Years Day), use of car, and sometimes contribution to health plans.

8. Do we provide food?

Yes (Please contact Agency if you will like to discuss this further or prefer other options).

9. How do I handle the Nanny or Caregivers taxes?

Upon hiring a Caregiver or Household Employee there are certain tax obligations required of an employer. PBC refers all its clients to Breedlove and Associates, who are experts in Household Employment tax issues, and are able to offer guidance and assistance.